Infor, a leading player in enterprise software, is significantly ramping up its investment in its Hyderabad-based Global Capability Centre (GCC), marking a renewed emphasis on emerging technologies. The company’s largest global tech development hub, which currently houses approximately 35% of its global workforce of 10,000 engineers, is set to double its headcount over the next three years, reaching an impressive 7,000 engineers. Kevin Samuelson, CEO of Infor, revealed these ambitious plans to The Times of India, highlighting the pivotal role Hyderabad will play in the company’s tech evolution.
By 2025, the company aims to hire an additional 1,000 engineers for its Hyderabad facility, with a significant portion of these roles dedicated to cutting-edge areas like artificial intelligence (AI) and generative AI. Soma Somasundaram, President and CTO of Infor highlighted the critical role Hyderabad plays in AI development, stating, “A lot of the technology work and use case building for AI and GenAI is done out of Hyderabad.” He further noted that Infor’s AWS engineers in the city are developing frameworks built atop AWS services that power the company’s AI and GenAI-driven applications.
Alongside AI, Infor will also be investing in talent for key technological domains, including cloud computing, Java development for core research and development, and industry-specific solutions tailored to sectors such as automotive, aerospace and defence, food and beverage, fashion, and manufacturing.
Samuelson stressed that this expansion reflects Infor’s strong commitment to both India as a development hub and as a strategic market. He pointed to India’s growing prominence in global manufacturing and its shifting geopolitical role, which further elevates the nation’s significance to Infor’s global operations.
The Hyderabad facility, which was first established in 1994-95, is already home to nearly 3,500 of Infor’s 4,500-strong India workforce. It serves as a central hub for the company’s discrete manufacturing solutions, producing products for some of the world’s most notable clients. At present, approximately 2,500 employees in Hyderabad are dedicated to technical roles, with the remainder working across sales, operations, HR, and shared services.
Ink Dive: Retaining Young Talent in GCCs: A Blueprint for Long-Term Success
Explaining the rationale behind the Hyderabad expansion, Samuelson praised the city’s exceptional technical talent. “Hyderabad has the best technical talent anywhere we’ve seen,” he said. “What makes this location really interesting is not just the R&D team, but also the team that implements the product and supports it. This creates a virtuous cycle where we can see what’s being built, how deployment is going, and how support is functioning, which goes into building better products.”
In addition to expanding its workforce, Infor is also planning to launch a new data centre in India in collaboration with AWS. This initiative aims to better serve its rapidly growing local customer base, which includes major clients such as Godrej, L&T, and Thermax, further solidifying the company’s commitment to the region.
Insights from agencies
