As AI continues to reshape how organisations attract, assess, and hire talent, one question remains front and centre for talent leaders, how can AI be applied purposefully to solve real-world hiring challenges without losing the human touch?
Over 300 HR professionals came together to explore this central theme at the DoSelect webinar, ‘Talent Selection in the Era of AI,’ focused on decoding the future of talent acquisition. The session was hosted by Rohit Agrawal, Co-Founder, DoSelect and EVP, Naukri Campus & Zwayam, and featured industry stalwarts, Megha Goel, CHRO, Godrej Properties, and Prince Jayakumar D, EVP & Global Head of TA, HCL Tech.
AI: The Enabler for Scale & Enhanced Candidate Experience
Kicking off the conversation, Rohit framed the discussion around the evolution of HR, highlighting how AI is now rewriting recruitment playbooks, but the recruiter’s judgement remains irreplaceable.
For Megha Goel, AI’s real value lies in providing scale and a better candidate experience. “Earlier, it wasn’t possible to meaningfully reach out to thousands of candidates. AI now allows us to do that—quickly, efficiently, and with empathy.” From automated screening and JD generation to AI-assisted proctoring, she emphasised that the technology is helping enterprises standardise processes while giving recruiters time back to focus on judgment calls, the heart of good hiring.
Democratising the Hiring Process
Prince Jayakumar D brought a contrasting lens from large-scale tech hiring, noting that AI is a democratic technology—it benefits both enterprises and candidates. He described how HCL Tech uses AI to manage massive hiring volumes, automate job-description creation, and run pre-screening through voice bots: “Our challenge is no longer finding resumes; it’s finding the real, relevant talent behind them. AI helps us decode that.”
For Prince, the biggest impact of AI is standardisation and fairness, ensuring every candidate gets a consistent, unbiased evaluation experience.
The Irreplaceable Core: Judgement, Culture, and Future Potential
Both leaders agreed that while AI can take over transactional work, the essence of recruitment—human connection, cultural fit, and future potential, will always require human judgment. As Megha aptly summarised, “Use AI to augment your system, not to replace recruiters. The skill of the recruiter is in the selection, in making the right judgment calls that no algorithm can.”
DoSelect’s Purposeful AI: Solving Real Recruiter Pain Points
Reflecting on the discussion, Rohit shared how these insights directly align with DoSelect’s product philosophy of building AI that solves real recruiter pain points.
This means building tools that tackle the manual work and amplifying recruiter intelligence:
- Automating First-Level Calls: AI CoCaller handles routine candidate outreach and follow-ups, saving recruiters hours.
- Structured, Unbiased Interviews: AI Interviews and SpeechSense help run consistent, objective evaluation sessions.
- Automatic Assessment Creation: Recruiters can automatically create relevant assessments with DoIQ.
“The goal is not just to build tech; it is to build trust in how AI serves both recruiters and candidates,” Rohit added, emphasising that purposeful AI gives recruiters time back to make better, more human hiring decisions.
About DoSelect
DoSelect by Naukri Talent Cloud empowers organisations to make smarter people decisions using skill data. Its AI-driven assessments, interviews, and candidate engagement solutions are leading the movement toward Purposeful AI in Talent Selection.
Ready to Transform Your TA Function?
Request a demo of DoSelect’s AI suite and start making smarter people decisions based on skill data today.
