All Things Talent October 2023 Edition

In the current landscape, Global Capability Centres (GCCs) have evolved into pivotal talent hubs. They’ve not only weathered geopolitical uncertainties and economic fluctuations but have thrived, leading to a surge in talent requirements. Fueled by the accelerated digitization catalyzed by the pandemic, GCCs have transcended their traditional support centre roles. They’ve metamorphosed into thriving technological and innovation powerhouses.

In this edition, we delve into the talent-focused strategies of organisations in this sector, seeking wisdom from influential leaders.

Enjoy reading!

INTERVIEW

Mino Thomas, the Senior Director of Talent and the Global Head of Talent Operations, Adobe, shares insights into the transformative impact of technology, particularly Artificial Intelligence, on the recruitment procedures within Global Capability Centers (GCCs).

Emphasizing a significant transition from a captive mentality to a capability-driven approach, Seema Unni, Head of Human Resources and Regional Leader at Fidelity Investments India, underscores the critical significance of talent retention in a competitive talent acquisition environment.

Lokendra Sethi, VP-HR, DXC Technology, highlights India’s appeal in the GCC sector due to its vast pool of engineers and skilled professionals.

Perez Katpitia, Director – HR at Falabella, sheds light on the company’s talent evolution, cultural challenges, and strategic HR investments.

Swati Agrawal, Director for Talent Acquisition at Lowe’s India, provides valuable insights into Lowe’s India’s growth trajectory, its innovative approaches to talent management.

Sreekanth K Arimanithaya, Global Talent and Enablement Services Leader at EY GDS, delves into the transformation of India’s Global Capability Centers (GCCs), emphasizing the central role of talent and technology

Sriram Gopalswamy, VP-Site Reliability Engineering and MD, Sabre, Bengaluru talks about the company’s proactive approach to adapting to the evolving nuances of GCCs in India.

Sanjay Dora, COO, Tesco Business Solutions and Site Lead – Tesco Bengaluru highlights the growing significance of Tier II and III cities for GCCs.

Mitun Chakraborty, Director of HR (Talent Management, L&D and DEI) at Carelon Global Solutions discusses new approaches to workforce dynamics, positioning themselves at the forefront of the evolving GCC landscape.

COVER STORY

Smitha Yadav, Head of HRBP at CDK Global India, emphasizes the significance of agile talent management and the pivotal role of HR in steering organizational adaptability.

Jayanthi Gopal, the HR Head at Mashreq Global Network India, offers insights into the transformative journey of India’s banking GCCs.

Niraj Seth, EVP at Naukri, illuminates the pivotal role played by top-tier talent and the swift integration of cutting-edge digital technologies in propelling this remarkable transformation.

*The magazine is not for sale and is meant for internal circulation only.