49% of candidates say no to a job offer because of a poor hiring experience. Hiring systems were already adopting technology to improve the candidate experience. But Covid has expedited the use of technology in talent acquisition. For example, last year, HR mainly relied on video interviews to keep the recruitment ongoing.
Still, many companies lose top talent due to their poor hiring process. Technology is the saviour in this case. Let’s see what is facing the HR industry this year, as the world gradually cosies itself in 2022 – the third year into the pandemic!
6 Tech Trends That Will See the HR Industry in 2022
Here are the six tech trends that will change the recruitment game in 2022:
1. Virtual interviews are here to stay
Travelling 20 kilometres for an interview on Sunday? Can’t we make it virtual?
This will be the first query of candidates, even post-pandemic. And why not? Video interviews are 6x faster and save the commute time. Also, blocking the interview panel’s time and booking meeting rooms is another considerable overhead for in-person interviews.
LinkedIn reports also suggest 81% of hiring experts feel virtual hiring will continue even after the pandemic. Zoom, Google Meet, Skype have made the scheduling process more manageable and straightforward. Virtual hiring saves time for both HR and candidates.
2. Chatbots will reduce the hiring time
Recruiters lose 14 hours a week in manual tasks. Answering the basic queries of candidates is one such task. On top of it, half of the candidates give up if they do not hear back from the respective company within two weeks of applying.
Recruiters’ hands are almost always full, and conversational AI chatbots are helpful in this case. Chatbots, with machine learning (ML) and natural language processors (NLP), save the time of both HR and candidates by addressing all the basic questions like humans. It also elevates the candidate experience by reducing turnaround time. A survey found that 23% of companies are already using chatbots and the count will only increase in 2022.
3. AI will scan resumes
A corporate job post receives over 250 resumes on average. Even if one resume takes as low as a minute to scan quickly, it is still more than four hours of work, only to scan through the resumes. Then, scheduling interviews, follow-ups, offer letter generation (Don’t even start on counter offers)… an extensive task list follows. So, any resume screening software can help to keep this step short.
Resume screening software scan resumes, shortlisting the most suitable candidates. Powerful algorithms in advanced software with AI, ML and NLP track common factors like educational qualification, work experience, skills and personality traits. For instance, Freshteam, a resume screening software, claims it empowers recruiters to screen 40% faster and automates 80% mundane workload.
4. Automate the entire tracking process with ATS
An Applicant Tracking System (ATS) is used to track job applications, set interviews with candidates, etc. Having an ATS is one of the biggest trends in 2022 to make the hiring process less cumbersome.
For instance, Naukri RMS is a simple ATS. It eliminates manual data entry and automates the entire workflow. The best part is it is cloud-based, so it expects less maintenance.
Advantages of using Naukri RMS:
- Enhance the quality of hiring.
- Improve productivity of the team.
- Increase speed of hiring.
- Automate Workflows.
5. Data will be the critical factor in the hiring process
Recruitment is a costly affair, so keeping blind to data will only increase the costs. It’s essential to keep an eye on the below stats:
- Which recruiting source had a minimum cost-per-hire?
- Which source helps to fill in the urgent positions.
- Is there any reasonable time to hire?
- What are your current job acceptance rates?
- Candidate experience score in the hiring process.
- Problems you often face in the hiring process.
ATS can also help in pulling out these reports. This data will act as a base for your future recruitment plans and help to optimise them.
6. Social media will impact the recruiting
Millennials and GenZ are most likely to use social media to look for new jobs. Having a solid online presence makes the hiring process easier for the brand.
In addition, social media helps spread the message about job openings and helps the candidate get a glimpse of company culture. Employer branding is a must nowadays.
It is proven that candidates nowadays look beyond salary, and having a strong brand will attract good talent. Research companies with a bad reputation have to pay at least 10 % extra to attract talent. Social media pages now can be the face of the company.
Unfortunately, 73% of job seekers say the process of looking for a job was one of the most stressful events in their life. The use of technology is the best to reduce this pain, both for candidates and HR.
As the hiring process is the first impression, technology will increase the chances of job acceptance. And a good candidate experience can make the candidate look even beyond the salary.
For more such insightful stories, keep an eye on ATT. And don’t forget to share your thoughts in the comments section below.